Refund & Returns Policy

Hassle-Free Returns
Not satisfied? No problem.
We offer a 30-Day Money-Back Guarantee on all products. Buyer pays for postage
To be eligible for a return:

  • Item must be in original condition

  • Must be requested within 30 days of delivery

To start a return, email: support@pawpalonline.com with your order number.

Once approved, refunds are processed back to your original payment method within 5–15 business days.